COVID-19 – Guidelines and Advice for International Students

by | Jun 2, 2020 | All, Education | 0 comments

4 / 100

Important things to know:

  • Everyone is required to stay at home as advised by the Prime Minister of Malaysia due to the implementation of the Movement Control Order.
  • Other campus services like medical facilities and essential support services will remain open.
  • Only essential services will remain open like supermarkets, hospitals, and pharmacies. Other businesses will be closed.
  • Everyone is advised to make purchases through online platforms.
  • Travel within Malaysia will be limited and public transport will be restricted. People who return from overseas need to go through a quarantine period as directed by the Ministry of Health.
  • International students who wish to leave for home, kindly apply at your respective Embassy Offices. For any inquiries regarding your passport, you may reach EMGS Hotline at 03-27825888.

Will my place of study close?

  • During the Movement Control Order, all educational institutions will be closed.
  • Your higher education institute will give a further updates on the situation about the operation of the institutions.

Can I stay enrolled?

  • It is really important to not make any quick decisions to withdraw from your study.
  • At this stage, please stay enrolled and stay in touch with your higher education institute for any inquiries and keep updated with the latest updates.

Travel and Visa Advice

We understand these are really important things you will be thinking about.

  • If you would like to return home, kindly contact and apply at your respective Embassy Offices.
  • For any inquiries regarding your passport, you may reach EMGS Hotline at 03-27825888.
  • For students who are unable to leave and are no longer enrolled, please contact the Immigration Department of Malaysia.

Student Eligibility for Health Care

  • If you think you are exposed and developed the symptoms of COVID-19, you may call the Ministry of Health – Crisis Preparedness and Response Centre (CPRC). Further information is available on Malaysia’s Ministry of Health website at

Your Health and Wellbeing is a Priority

  • Please stay at home all the time. If you wish to go out for groceries or buying essentials, maintain a one-meter distance from people and always wash your hands thoroughly.
  • Your higher educational institutes will ensure that you are well informed, safe and properly cared for during this time. This means you should have access to up-to-date information about COVID-19, know who to contact if you need support for health, wellbeing or accommodation issues, and know how to access health and counselling services.
  • People who develop symptoms of fever, cough or shortness of breath should seek medical advice; Ministry of Health – Crisis Preparedness and Response Centre (CPRC) Hotline:
    • 03-8881 0200
    • 03-8881 0600
    • 03-8881 0700


For Public Universities (PU) and Private Institute of Higher Education Institutions (PHEI) in Malaysia

1. Question: What is the management plan for students who unable to return home?

Answer: For Public Universities (PU) and Private Institute of Higher Educational Institutions (PHEI) students who are still on campus (residential college, rented house or other private residences) should STAY at the premises.

International students are allowed to return to their respective countries but are NOT allowed to return to Malaysia during the duration of the Movement Control Order in force, or at any time specified by the authorities. International students who do not return home need to stay in campus residences (residential colleges, rentals or other personal residences).

Students should report to the management of the PU and the PHEI and are subject to the mandate. PU and PHEI need to take responsibility for the basic needs, safety and welfare of their students throughout their campus life.

2. Question: Is the on-campus services still operate?

Answer: All operations in PU and PHEI are fully closed except essential services such as water, electricity, energy, telecommunications, postal, transportation, broadcasting, finance, banking, health, pharmacy, security, cleaning, research infrastructure, retail, and food supply.

Food preparation services in PU and PHEI can operate only through the implementation of food delivery or packaged food purchases.

3.  Question: How can we get the latest information on the Movement Control Order (MCO)?

Answer: The PU and the PHEI are advised to be aware of the directives issued by the authorities from time to time. PU and PHEI can find the latest information by browsing the Official MKN telegram channel


Please Visit Clarification for International Students and Institutions on application processing during and post the Movement Control Order period page for more information.

Follow Along

Sign up here to receive occasional emails to let you know about our updates and special offers.

We take pride in ensuring we treat your personal details with the utmost care, and never sell them to other companies for marketing purposes – you can check our privacy policy here.

Register as Education Consultant

Give the students the best chance to find the right course and university with access to 1,000+ schools & courses.

Become a university partner

Expand Your International reach and get approached by students from around the world with

Ready to get started?

Get in touch, or create an account